Director, Pharmacy Automation

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts. Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

As the Director of Automation, you will lead the strategy, design, and implementation of automation solutions across Ro's pharmacy fulfillment, compounding, warehouse, and distribution operations. Reporting to the Vice President of Pharmacy Operations, you will partner closely with Operations, Pharmacy, Supply Chain, Technology, Facilities, Finance, Quality, and external equipment manufacturers to build scalable, efficient, and compliant pharmacy operations. This role is ideal for a strategic leader who thrives on solving complex operational challenges, driving continuous improvement, and delivering innovative automation solutions that support Ro's continued growth. This position is based in Romeoville, IL and requires approximately 10–15% travel to support other pharmacy locations.